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Drakonaria

unique jewellery by Anna Mazoń

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Payments

I accept two types of payment:

Bank transfer:

My account number: PL12 1140 2004 0000 3502 3222 7990 (mBank), Anna Mazon

or Paypal transfer (PLN, USD, GBP and Euros)

Let me know which type of payment you have chosen.

Packaging and shipping

The jewelry I send is packed in an adorned box. The inside of the box is secured with matching fabric and a zip lock bag. If the Client wishes so, I can add a note with a chosen text, or a blank one. 

The box is then packed in a bubble envelope and shipped by priority, registered mail. The parcel can also be sent by courier, if the Buyer wishes so (ask me for the price).

Priority mail, insured in Poland – 10 PLN
International mail – 6 $/4 €

Special orders

I’m delighted to create projects based either on the idea suggested by the Client, or my previous work. However, I don’t make exact copies of any projects I have sold before. I can create something similar to what I’ve done before, and I discuss any changes with the Client in detail. The time of order realization is usually about three weeks, but can be a bit longer, depending on the number of current orders.

Complaints, returns, repairs

The jewelry I offer is created with utmost care, using the best materials. All Clients should read about the proper ways of caring for the jewelry I sell.

In case of any complaints, or, for example accidental damage to the jewelry, please read the following:

In congruence to the Polish law, the Buyer has the right to return the bought jewelry within 14 days after receiving it. In order to return the jewelry, the Buyer has to send it in its original, unused state, with the price-tag still intact, in original package, in secure shipment together with the invoice. The Buyer should also have the proof of posting the parcel, with a clear post office stamp, and the addresses of both sender and addressee. Money return is possible only in the form of money transfer to the Buyer’s account. It is not possible to return jewelry made according to a special order.  (art. 10 ustęp 3 punkt 4 ustawy z dnia 2 marca 2000r., Dz. U. z dnia 31 marca 2000r., nr 22, poz.271).

Within a year of the purchase, the Buyer is entitled to have the item repaired. After establishing the nature and cause of the damage, we will decide whether the repair should be done for free, or in special cases, with appropriate remuneration. After a year, the Buyer can still count on me to repair the item, and the price will be established after I determine the nature of damage to the item.